Lower Whitsleigh Farm Covid 19 Update
We’ve had loads of questions about Covid-19 and what’s happening plus our measures that we have put in place from when we re-open on the 4th of July, 2020. We will update this page as often as we can.
Are you open?
As of the 4th of July – YIPPEE!
Can we still make a booking?
Yes, you can, although our cottage is full until September we do still have availability in our brand new Safari Lodge.
How close is the Farm Self Catering Cottage and Glamping Lodge
The Farm cottage is completely self-contained with its own private parking and garden area. The Lodge is completely self-contained again with its own private 10 acre field.
What is your check-in process?
We will greet you maintaining self distancing and leave the keys in the property which will be unlocked.
Do we share anything with other guests?
The following areas are shared but it very easy to social distance.
- Wood store
What equipment is dedicated to our holiday booking?
Our Lodge has it’s 10 acre meadow, BBQ, hammocks and fire pit.
The cottage is again self contained with its own garden, parking and BBQ
Are the units fully contained – shared toilets?
Each property – the cottage and glamping lodge is self-contained you don’t share washing, cooking or toilet facilities with anyone else.
What can we do around the site?
You are free to walk around the site and adjoining fields and woods, but not to enter any buildings except for wood. We suggest that you bring your own games and outdoor activities, I’m afraid that we can’t offer them at the moment.
What cleaning equipment is there?
We have provided a range of cleaning equipment in each property- for your use. This includes wipes, bleach, surface cleaner and disposable towels. If you can suggest anything else that you may need, please let us know. We have taken advice about this from consultant Environmental Health officers.
How do you do your cleaning between guests?
We do a deep clean of each property after it’s been used and follow a cleaning procedure based upon a risk assessment for each area of the properties and site. We also keep a record of each clean that we can make this procedure available to you if you wish. We have taken all practicable steps in doing this, but any suggestions gratefully received.
Do you supply linen and towels?
Yes, we provide each property with their own linen and towels, based upon the number of guests. More is available for those emergency situations.
What do we do if we find someone has Covid-19 in our party either before, during or after our stay?
We are currently seeking advice on this but our guidance at the moment is:
Before arrival – please let us know as soon as you can, wherever possible we would try to arrange an alternative date.
During your stay – this will be on an individual basis, depending on when you arrived. We would recommend trying to get home as soon as possible, we feel it’s better to be at home rather than stuck away from home. We will provide as much assistance as we can and would not expect you to have to stay until the end of your booking. Once you have left we will deep clean the tent and surrounding area, and advise the next tent guests of the situation so that they can make a judgement about their stay.
After your stay – this would apply for up to two weeks after you leave, please let us know so that we can advise current guests, or those that have stayed after you. It is in everybodies interests that we are as open as possible about this and can take appropriate action to protect ourselves and loved ones.
We want you to have a great break with us at Lower Whitsleigh Farm and are doing everything we can to achieve this. It’s a challenging time for everybody but we believe that by following good practice and listening to you we can ensure you have a relaxing and memorable getaway – for the right reasons!
Much love the team at Lower Whitsleigh Farm
Hastings Family, Daphne & Delilah (our rescue donkeys) our ex-battery hens, 3 piglets & ex-guide dog Rufus!
Click here to see how we mininise the risk of Covid 19 with our measures in place
